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In-Store Optimization

Relevance One’s advanced store and customer analytics take the guesswork out of store optimization.

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Customer Journeys

In-store optimization requires insights into how customers behave after entering a store. Relevance One’s In-Store Optimization solution anonymously tracks customers’ paths thoughout their shopping journeys, showing the most and least travelled paths.

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Dwell times

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Staff activities

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Customer and stuff engagement

How can I update store layouts to accommodate social distancing requirements?

Deploy the In-Store Optimization solution to analyze where social distancing guidelines are and are not being met, for simplified compliance improvements.

How can I update store layouts to accommodate social distancing requirements?
How can I update store layouts to accommodate social distancing requirements?
Are my anticipated customer journeys going according to plan?

Are my anticipated customer journeys going according to plan?

The Relevance One In-Store Optimization solution analyzes new layout concepts before full deployment, saving time and money.

Are my anticipated customer journeys going according to plan?

Heatmaps

The visualization of in-store activity through heatmaps creates an added layer of customer and staff activity throughout the day.

Where does the layout of the store need improvement?

Where does the layout of the store need improvement?

Through heatmaps and journey analysis, Relevance One’s In-store Optimization quantifies the impact of layout on customer behaviour, eliminating guesswork in new investments.

Where does the layout of the store need improvement?

Are bottlenecks creating crowding?

Through heatmap analysis, Relevance One In-store Optimization dynamically visualizes how customers move, cluster, and avoid areas of the store.

Are bottlenecks creating crowding?
Are bottlenecks creating crowding?

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